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How much do 118 calls actually cost?

Back in the early 2000's the cost of using directory enquiries was 45p. Deregulation in 2003 was supposed to bring in competition to a marketplace monopolised by BT, and it was thought that the fierce competition between the 118 numbers would result in lower costs and better quality overall. In reality, it didn't quite work like that.

row of old phones

Instead, the cost of using the new 118 numbers was and is dramatically higher and, in our opinion, while using a directory service on the phone might be convenient it isn't a cost effective way of getting a phone number.

We recently wrote an article on why we thought Whitepages offered premium value and in that we directly compared our service to the 192 website.

We wanted to look at the 118 numbers as we offer a similar UK Phone Number service and, in some cases, using Whitepages is likely to be a better option, and certainly one worth considering.

To use 118118, one of the most recognised and heavily advertised numbers, as an example the cheapest call you could make is £6.98 (£3.49 connection and then £3.49 a minute with a minimum minute). On top of that if youre using a mobile then youve also got the connection fee to add on top of that - which is likely to be an extra £0.45p per minute.

As a call over a minute is going to be £10.47, it gets expensive very quickly.

If you're looking for a UK Phone Number and have access to a computer then a Whitepages package, which start at £7.95, could be a good option.

If you're looking to get in touch with someone, and you've not seen them in a while, then you might want to have a look at some of our guides first. Either way, when you are ready put the name and city in the search boxes above and see what we've got. The searches are free and if you want more detail then you can upgrade to one of our packages.

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